Last updated: 7/21/2025
How to Cancel: You may cancel your subscription at any time through your account settings or by contacting our support team at hireayoush@gmail.com.
Immediate Effect: Cancellation takes effect immediately. You will lose access to premium features at the end of your current billing period.
Data Retention: Your data will be retained for 30 days after cancellation, during which time you can reactivate your account.
30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 30 days, we'll provide a full refund.
Refund Eligibility: Refunds are available for:
Non-Refundable: Refunds are not available for:
To request a refund, please:
We will review your request and respond within 3-5 business days.
Processing Time: Approved refunds are processed within 5-10 business days.
Payment Method: Refunds are issued to the original payment method used for the purchase.
Bank Processing: Depending on your bank, it may take 3-5 additional business days for the refund to appear in your account.
Upgrades: You can upgrade your plan at any time. The new rate will be prorated for the remainder of your billing cycle.
Downgrades: Plan downgrades take effect at the next billing cycle. No refunds are provided for the current billing period.
Proration: When changing plans mid-cycle, we calculate the difference and apply it to your next bill or provide a credit.
If you believe you've been charged incorrectly:
We encourage you to contact us before disputing charges with your payment provider.
30-Day Window: You can reactivate your account within 30 days of cancellation without losing your data.
After 30 Days: Accounts cancelled for more than 30 days may require a new subscription and data may be permanently deleted.
Pricing: Reactivation is subject to current pricing, which may differ from your previous rate.
Technical Issues: If our service is unavailable for more than 24 hours due to technical issues, we may provide account credits or refunds.
Service Changes: If we make significant changes to our service that affect your usage, we will provide advance notice and may offer refunds.
Force Majeure: We are not liable for service interruptions caused by events beyond our control.
For questions about cancellations or refunds, please contact us:
We may update this cancellation and refund policy from time to time. Changes will be effective immediately upon posting on our website.
We will notify users of material changes via email or through our application.